Booking Conditions
As stated on the booking form, emailing a completed Embrace Sports booking form confirms your acceptance with the terms and conditions below.
The individual or party leader should be aged 18 or over at the time of placing the booking. When the deposit has been received your booking is confirmed and a contract with Embrace Sports formalised. If final payments are not made within the timescales detailed on our invoice then we have the right to treat the booking as cancelled and deposits will be retained.
Deposit:
A non-refundable deposit of £100 per person is required when booking.
Full Payment:
Full payment is due 6 weeks before travelling. If your holiday is booked with less than 6 weeks to go before you travel, full payment will be due when booking.
Cancellation and changes by customers:
Once payments have been made there are no refund options. Changing the names of individuals travelling prior to the start date is fine. Changes in dates after booking are not generally possible but please ask and we will confirm if we can make the change and applicable fee.
Accommodation unavailability:
We reserve the right to cancel any bookings should the accommodation become unavailable due to reasons outside our control. Our liability will be limited to a full refund of any monies paid directly to Embrace Sports.
Embrace Cancellation:
In the unlikely event that a large number of guests cancel their booking prior to the start of a scheduled trip or there is an insufficient number of guests, Embrace Sports reserve the right to cancel that scheduled holiday. Embrace Sports will refund all monies paid directly to Embrace Sports and offer any possible alternatives.
Check in and out:
The accommodation is available from 4:00pm on the day of arrival and guests must vacate their rooms by 10:30am.
Cleanliness and Damage:
When booking on our trips we ask individuals to abide by a general housekeeping etiquette. The villa should be left in a similar condition to how it was first entered. Any excess cleaning costs or damage costs will be subject to charge at cost.
Flights:
Flights are not included in the package to allow you maximum flexibility. Some recommended sites for purchasing tickets can be found here
Accommodation Terms & Conditions:
Each villa may have some specific terms and conditions that you should abide by, e.g. some villas request no smoking. We will provide a copy of these additional terms (if applicable) in the villa folder.
Embrace Staff:
There will be staff in the Algarve for your entire stay. We will provide phone numbers should you need to contact them. Staff are there to provide very specific roles, please do not expect them to do additional duties.
Wavier
When accepting these terms and conditions you also confirm your agreement with the following waivers:
I understand that participating in this trip is potentially hazardous, and that I should not enter and participate unless I am medically able and properly trained. - In consideration of the acceptance of this booking, I assume full and complete responsibility for any injury, illness or accident which may occur while I am travelling to or from the trip, during the trip, or while I am on the premises of the trip. - I also am aware of and assume all risks associated with participating in this trip, including but not limited to falls, contact with other participants, tourists and local residents, catering, transportation services, theft, effect of weather, traffic, and conditions of the road. I, for myself and my heirs and executors, hereby waive, release and forever discharge the trip organizers, sponsors, promoters and each of their agents, representatives, successors and assigns, and all other persons associated with the trip, for all my liabilities, claims, actions, or damages that I may have against them arising out of or in any way connected with my participation in this trip. - I understand that this waiver includes any claims, whether caused by negligence, the action or inaction of any of the above parties, or otherwise. - I hereby grant full permission to any and all of the above parties to use any photographs, videotapes, motion pictures, website images, recordings or any other record of this trip.
Catering and Cleaning
Usage:
As you will see below we provide a lot of food and drink for your stay. Although we don’t apply quantity limits to most of the products we do have a limit on what we can spend over the week. This is 100 Euros per head, which actually goes a long way in Portugal. Please don’t take advantage of the products we deliver or we will need to charge you any excess costs
Liability:
We cannot be held liable for any illness resulting from the food consumed on the trip, the catering services provided on the trip or by any 3rd party restaurants.
Dietary Requirements:
It is the guests’ obligation to make sure that the representatives are fully aware of any dietary requirements. Food menus are fixed and generally cater for vegetarians.
Evening out:
Two nights of the 7 night trips are at local restaurants and are at your cost. We have found very good value and well recommended restaurants. If you wish to eat out other nights that is fine but again it will be at your cost. If you wish to eat in that night, that is also fine but you will need to purchase and cook your meal.
Breakfast:
Embrace will provide a good selection of products such as breads, jam, yoghurts, marmalade, eggs, cereals, porridge, milk and fruit for your breakfast. These will not be prepared, just provided.
Lunch:
Embrace will provide a good selection of products for you to prepare for lunch such as bread, ham, cheese, tomatoes, salad leaves, eggs and crisps. These will not be prepared, just provided.
Dinner:
In the evening you will have a prepared meal. The main part of the meal will be prepared by the Embrace representatives and/or delivered to your villa.
Drinks:
A good selection of hot and cold drinks will be provided.
Maid service:
Most villas have a maid service. They differ from villa to villa. They do not do general cleaning. It is your responsibility, as with most villas to keep the place clean.
Transport
Transfers:
Embrace Sports will provide transfers from Faro Airport or Lagos Bus station to the villa.
General Transport:
Embrace will provide transport for all training and planned excursions.
Hiring Your Own Vehicles:
This is possible on request. We will put you in touch with a competitive local hire company. It will be your responsibility to make sure you understand the terms of their hire policy. They can usually deliver and collect from the villa or airport.
General
Injury:
It is your responsibility to make sure that you understand the sporting nature of this holiday and are able to complete the training. The terrain is a mixture of road, off road and coastal paths. Please make sure you bring appropriate clothing and shoes.
Health:
Bookings are taken on the understanding that any person/s participating in a holiday with Embrace Sports are in good health and have an appropriate level of fitness for the level of running and sports undertaken. In any event Embrace Sports will not be held liable for any injury caused whilst engaging in any activity. If recovering from a major operation, you should obtain a certificate stating you are fit for this type of holiday.
EHIC:
We recommend that UK residents obtain an EHIC Form from www.ehic.uk.com. This entitles you to health care within the EU (subject to conditions). This replaces the old E111 form.
Personal Travel Insurance:
We recommend that all guests have personal travel insurance and appropriate cover for any expensive items i.e. bikes that they may be travelling with.
Force Majeure:
We regret we cannot accept liability, pay compensation or refunds where the performance of our obligations are affected by Force Majeure. Force Majeure means any event which we or any of our 3rd party suppliers of the services provided on our trips could not foresee or avoid. Such events may include war, terrorist activity, adverse weather conditions, fire, health concerns and all similar events outside of our control.
Excursions:
You partake in all 3rd party excursions at your own risk and subject to any terms and conditions they may specify.
Complaints:
Please make complaints directly to the representatives so they can act to try and remedy any issues you may have that fall in line with the terms and conditions detailed here.
Behaviour:
We expect all clients to have consideration for all other people.
Note:
These terms and conditions may be updated by Embrace Sports at any time and will be made available in the internet immediately.
Hiring of Bikes and Wetsuits from Embrace Sports
Bikes:
Where customers are hiring bikes that Embrace Sports have hired from local suppliers (we will let you know if this is the case), the customer will need to abide by the terms of hire of that supplier and will be liable for any resulting costs or action should there be any issues while on the trip. When hiring bikes that are owned by Embrace Sports the customer will only be liable for any costs of repair resulting from damage the bike has incurred while in the care of the customer or should the bike be stolen while outside of the villa and not secured with the supplied locks. If the bikes are stolen the customer will need to report the crime. Embrace Sports staff will be on hand to advice accordingly.
Wetsuits:
When hiring wetsuits from Embrace Sports the customer will only be liable for any costs of repair resulting from damage the wetsuit has incurred while in the care of the customer,
